Paul P.
Maglio, Professor
School of Engineering
University of California, Merced
5200 N. Lake Rd
Merced, CA USA 95343
email: pmaglio at ucmerced.edu
Paul P. Maglio is a Professor of Technology
Management at the University of California, Merced, and
a research staff member at IBM
Research, Almaden. He
holds a bachelor's degree in computer science and
engineering from MIT and a Ph.D. in cognitive science
from the University of California, San Diego. One of the
founders of the field of service science, Dr Maglio
is the Editor-in-Chief of Service Science, serves on the editorial board of the Journal of Service
Research, and was lead editor of
the Handbook of Service Science. He has published
more than 100 papers in computer science, cognitive
science, and service science.